MULTI-YEAR ACCESSIBILITY PLAN:

This multi-year accessibility plan demonstrates our ongoing efforts to prevent and remove barriers to accessibility, to meet our requirements under the Accessibility for Ontarians with Disabilities Act, 2005 (the “AODA”) including the related Integrated Accessibility Standards Regulations (the “IASR”), and to improve accessibility for people with disabilities.

This plan applies to Agropur Cooperative. It is reviewed and updated at least once every 5 years and/or when required.

 

General Requirements and Communication Standards:

Establishment of Accessibility policies:

  • Conduct a comprehensive review and assessment of our current facilities, policies, and practices to identify barriers to accessibility.
  • Draft Statement of Commitment for the website.
  • Draft Integrated Accessibility Policy:
    • Review existing policies and procedures to ensure they align with the AODA standards.
    • Make policy available and provide an accessible format, upon request.

Business Owner: Human Capital

Status: Ongoing for processes review

 

Accessibility plan (multi-year plan):

  • Draft Multi-Year Accessibility Plan.
    • Review and adjust the plan at least once every 5 years or when required by the AODA.
  • Post Multi-Year Plan on website and provide an accessible format, upon request.   

Business Owner: Human Capital

Status: Complete

 

Accessible Websites and Web Content

  • Ensure our websites comply to WCAG 2.1 standards.

Business Owner:  Communication

Status: Completed

 

Employment Standards:

Training

  • Ensure training on IASR, AODA and the Ontario Human Rights Code is delivered to all employees.
    • Conduct periodic accessibility training for new and existing employees.

Business Owner: Human Capital

Status:  Complete

 

Recruitment, Assessment or Selection

  • Notify applicants that accommodations are available, upon request.
  • If a selected applicant requests an accommodation, Agropur consults with the applicant and provides, or arranges for the provision of, a suitable accommodation in a manner that considers the applicant’s accessibility needs due to disability.

Business Owner: Human Capital

Status:  Complete

 

Informing employees of Supports

  • All current and new employees in Ontario will be informed and receive updates regarding our policies and procedures related to accommodations for employees with disabilities.
    • The above will be communicated in various ways including new employee onboarding and through HC representative in our Ontarian plants.

Business Owner: Human Capital

Status:  Complete

 

Accessible Formats and Communication Supports for employees

  • When requested by an employee with a disability, Agropur will consult the employee and provide or arrange the suitable accessible formats and communication supports needed to perform the employee’s job and other information that is generally available to other employees.

Business Owner: Human Capital & Communication

Status:  Complete

 

Workplace Emergency Response Information

  • Provide individualized workplace emergency response information to employees who have a disability (when necessary)
    • This plan could involve, with the employee's approval, assigning another Agropur employee to help the individual with a disability.
    • The personalized plan will be put into action at the earliest feasible moment once Agropur becomes aware of the employee's disability.

Business Owner: Human Capital

Status:  On going

 

Return to Work Process

  • Ensure process is implemented for accommodating employees who are returning to work after being away due to their disability.
  • Develop a written process for the development of documented individual accommodation plans.

Business Owner: Human Capital

Status:  Complete

 

Customer Service Standards:

Training

  • Train all our staff on how to interact with people with different disabilities.
  • For new and existing employees.

Business Owner: Human Capital

Status:  Complete

 

Feedback Process

  • Comments on our services regarding how we meet expectations while serving customers with disabilities are welcome.
  • Accepted in person, by telephone, or via email.

Business Owner: Costumer Services

Status:  Complete

 

Agropur Cooperative is dedicated to foster an accessible and inclusive environment. This multi-year accessibility plan reflects our commitment to comply with the AODA and demonstrates our ongoing efforts to create a barrier-free workplace for all individuals, including those with disabilities.